You have 14 days to decide if you are satisfied with your purchase. Only unused articles can be returned to Juuty. Please make sure all labels and stickers are attached and the product is returned undamaged and free of stains. The cost of the return shipments will be the to the customer’s account. Shipments without a track and trace code will be declined.


You can send your article to:


Oudenaardestraat 84
8570 Vichte (Belgium)

In case of any defect with normal use, please send an email to info@juuty.com, including pictures of your item. We will make sure  your problem will be solved as quick as possible.

Juuty does everything possible to make sure you will be totally satisfied with your product. In case you are not satisfied please contact our customer service: info@juuty.com.

Please do not use any chemicals on our products, this will harm our product and the environment! We recommend you to clean your item with a dry brush and to treat the leather parts with a non-coloring leather conditioner. Always make sure you read the instuctions enclosed with your item carefully.